Telephone outsourcing for service companies
Outsourced call center for service companies
Are you an IT company, an installer, a service provider, an IT services company, a telecom operator, a real estate agency, a breakdown service provider or a player in the mobility sector (cabs, VTC, funeral services, etc.)?
Entrust your switchboard to a multilingual call center, available 24/7, to optimize your customer relations and avoid missing any strategic incoming calls. EDEN Services, your customized solution.
Professional customer service
Telephone reception quality, responsiveness and availability are at the heart of effective customer relations. Our teleoperators and teleconsultants ensure..:
- 24/7 incoming call reception
- Personalized, multilingual telephone reception
- Managing on-call calls, emergencies and hotlines
- Handling after-sales calls, complaints and complex situations
- Real-time appointment scheduling and diary management
- Managing orders, quotes and deliveries
- Intelligent caller identification via our professional telephony tools
- A flexible and efficient outsourced secretarial service
Why outsource your telephony to EDEN Services?
- Pick-up in less than 15 seconds (6 rings)
- Teams trained in your internal tools
- Full traceability via e-mail or SMS after each call
- À la carte service: overflow, seasonal or 24/7
- Security & RGPD certified contact center
- Building customer loyalty through quality call reception
- HR & logistics savings guaranteedEDEN SERVICES
Your peace of mind is our priority
You concentrate on your core business, we handle your incoming calls
You keep control of customer relations, with a reliable outsourced telephone service
You benefit from a consistent, professional customer experience
Multilingual call centers - Efficient international customer relations
With 36 years of experience, 3 interconnected contact centers, and a highly qualified multilingual team, EDEN Services becomes your remote secretariat. ️
Example: "ServiceTech-Support, hello Mrs. In Emergency, what can I do for you?"
Need our services?
Be recontacted
EDEN Services: your growth lever
In an instantaneous world, your customers want immediate answers. Thanks to our multilingual call center :
- Improve customer satisfaction
- You gain in productivity and efficiency
- Reduce your operating costs
- You are available 24 hours a day, without overload
✅ Never miss a call again. Outsource your switchboard with a quality call center.
Trust EDEN Services for smooth incoming call management, professional customer care and lasting customer loyalty.
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