EDEN Libéral - Your call center for the liberal and legal professions
For You : Liberal and legal professions
- Court-appointed administrator
- General insurance agent
- Architect, decorator, surveyor
- Lawyer
- Statutory auditor
- Auctioneer
- Financial investment advisor
- Agricultural, land and forestry experts
- Chartered accountant
- Surveyor
- Clerk
- Bailiff
- Judicial representative
- Notary
- And many other liberal professions
Multilingual call center services and 24/7 reception for your customers.
24/7 multilingual call center services
Your customer relations are at the heart of your business. Our multilingual telephone contact center guarantees you a personalized welcome, optimal management of your incoming calls, appointment setting and efficient follow-up.EDEN LIBERAL
Current situation and challenges for the liberal professions
- Saturated phone lines, long waiting times
- Unavailable switchboard, frustrated customers and prospects
- Impossible to manage your business and vacations with peace of mind
- The need for a professional, responsive and secure hotline
- Need to manage urgent calls, on-call calls, appointments, orders, quotes, etc.
Customer expectations: loyalty and personalization
- Every customer expects an attentive ear and a rapid, personalized response
- The importance of a smooth, professional customer experience
- Smiling, multilingual telephone answering service available 24/7
- Rapid resolution of complex requests, emergencies or questions
- Building loyalty through quality telephone relations
Why choose EDEN Libéral - Your customer satisfaction partner?
- Guaranteed off-hook in less than 15 seconds (5 rings)
- Multilingual management of incoming calls, complaints, after-sales service, on-call duty, appointment scheduling
- Real-time calendar tracking with SMS confirmation of appointments
- Instant caller identification with our integrated CRM tools
- Tele-secretarial outsourcing, complete or partial management of your switchboard
- Traceability and reporting by email or SMS for each call
- Teams trained in your software and business applications
- Flexible "à la carte" service, adapted to your business peaks and seasonal needs
- RGPD-certified call center, optimal customer data security
- Significantly reduce your HR and logistics costs, optimize call management EDEN LIBERAL
Your peace of mind with EDEN Liberal
- Concentrate on your core business, we'll take care of all your telephone needs
- Guaranteed professional and efficient management, even in emergencies and on-call situations
- Enhance your brand image through impeccable customer care
- Avoid missed calls and lost leads due to a saturated switchboard
- Capitalize on an optimized, sustainable customer experience
Personalized audit and support for EDEN Liberal
- Precise study of your needs: call volume, complexity, schedules, languages
- Clear, transparent specifications
- Quick and easy set-up of your outsourced service
- Ongoing support from a dedicated EDEN Support manager
Results and benefits
- Enhanced customer satisfaction, increased loyalty
- Improved productivity, less stress and interruptions
- Savings on human resources and switchboard management
- 24/7 availability, multilingual service tailored to your international customers
- Professional, flexible and secure telephone experience
Put your trust in EDEN Liberal
Your trusted partner for a high-performance, secure outsourced telephone service tailored to the specific needs of the liberal and legal professions.
